An Avoider’s Guide to Resolving Conflicts at Work: An Interview with Professional Mediator Jessica Notini

    An Avoider's Guide to Resolving Conflicts at Work - Lizard on wall

    I cannot count the number of times, in the middle of a conflict, that I’ve wished I knew what to say to resolve the argument in the best possible way. Instead, I’ve said whatever came to mind, which often worsened the conflict or accommodated the other person in a way that felt untrue to myself. […]